Hans-Joachim Belz

Product Owner Voice AI Carglass Germany

With a focus on human-centric products and services, Hans-Joachim Belz has worked in many different roles. His fields of expertise include user research and UX/CX design as well as systemic coaching and agile product management. Combined with a solid technological background, he helps teams adopt new technologies to deliver outstanding products and services. He is currently leading the voice AI initiative at Carglass Germany. I am very much looking forward to the event. Sophie Kleber (you mentioned earlier) sounds like a great person to talk to!

Agenda Day One - Monday 22nd May 2023 [CEST]

3:40 PM A: How to Successfully Implement Conversational AI

-        Deploy a humansised conversational AI strategy that aids employees and frees up resource for high-value empathy focused tasks

-        Discuss the data protection, ethics and transparency considerations with voice AI 

Check out the incredible speaker line-up to see who will be joining Hans-Joachim.

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