Sofiane Hedjem

International Client Engagement Project Manager Cartier

Conference Day One - Tuesday, 8th October 2024 [CET]

12:15 PRESENTATION: FROM CALL CENTRE TO RELATIONAL HUB

Olivier & Sofiane will be on stage to share insights on Cartier client engagement strategy and achievements of the past years, resulting in transforming their contact centers worldwide into relational hubs with technology and data as key enablers. 

Check out the incredible speaker line-up to see who will be joining Sofiane.

Download The Latest Agenda