The #1 European Event Series for Progressive Contact Centre, CX, and Digital Service Leaders

06 - 08 October, 2025 | Hôtel Mövenpick & The Passenger Terminal - Amsterdam, The Netherlands

View The 2024 Agenda

Sofia Kwarnmark

Head of Customer and Employee Journey AXA Partners

Harness the power of employee insights to enhance customer-centricity and drive business value
Empower employees to co-create solutions by tapping into their unique understanding of customer needs and pain points
Combine employee insights with existing data to unlock the full potential of customer understanding

Check out the incredible speaker line-up to see who will be joining Sofia.

Address: IQPC Ltd, 129 Wilton Road,
London SW1V 1JZ
Telephone: +44 (0) 1135 210 042
Fax: 44 (0) 207 368 9301
Email: enquire@iqpc.co.uk