The #1 European event series for progressive
contact centre, CX and digital service leaders
06 - 08 October, 2025
| The Passenger Terminal & Mövenpick Hotel Amsterdam City Centre
Ruben Lowenstein
Manager Customer Care Samsung Electronics Benelux
Conference Day One - Tuesday, 8th October 2024 [CET]
11:45 PRESENTATION: ELEVATING CUSTOMER SERVICE FROM FIRST TOUCH TO LASTING LOYALTY
- Discover how leading organisations design engagement strategies that boost productivity and improve customer satisfaction
- Learn how to unlock insights from your customer data and use AI-powered tools to proactively identify and address customer issues before they need to contact you
- Explore how companies are using generative AI to uncover insights and drive personalised service across customer touch points
Check out the incredible speaker line-up to see who will be joining Ruben.
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