Ruben Lowenstein

Manager Customer Care Samsung Electronics Benelux

Conference Day One - Tuesday, 8th October 2024 [CET]

11:45 PRESENTATION: ELEVATING CUSTOMER SERVICE FROM FIRST TOUCH TO LASTING LOYALTY

  • Discover how leading organisations design engagement strategies that boost productivity and improve customer satisfaction 
  • Learn how to unlock insights from your customer data and use AI-powered tools to proactively identify and address customer issues before they need to contact you 
  • Explore how companies are using generative AI to uncover insights and drive personalised service across customer touch points 


Check out the incredible speaker line-up to see who will be joining Ruben.

Download The Latest Agenda