Karin Miskovska

Customer Experience Manager International UNIQA

Summit Day Two - Wednesday, 8th October 2025 [CET]

11:15 PANEL DISCUSSION: FROM INSIGHTS TO IMPACT: LEVERAGE VOC TO DRIVE BUSINESS OUTCOMES

  • Align customer insights with business priorities, ensuring feedback drives strategy and decisions, and measure VOC success by linking CX improvements to business outcomes 
  • Activate VOC across the organisation by creating a culture of listening and responding to customers 
  • Leverage data storytelling to effectively communicate insights that inspire action and accountability 


Check out the incredible speaker line-up to see who will be joining Karin.

Download The Latest Agenda

In Partnership With:

CCW Europe Digital

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