The #1 European Event Series for Progressive Contact Centre, CX, and Digital Service Leaders

06 - 08 October, 2025 | Hôtel Mövenpick & The Passenger Terminal - Amsterdam, The Netherlands

View The 2024 Agenda

Justus Tobergte

Customer Excellence Director Bugaboo

Discuss the soft skills that are becoming essential in the digital era to complement AI and enhance human-centred interactions
Examine the role of AI management, ensuring consistent quality, and maintaining customer satisfaction through human-like outputs and ethical AI practices
Learn how organisations are empowering agents to take the lead in training AI, fostering trust, and creating a collaborative environment

Check out the incredible speaker line-up to see who will be joining Justus.

Address: IQPC Ltd, 129 Wilton Road,
London SW1V 1JZ
Telephone: +44 (0) 1135 210 042
Fax: 44 (0) 207 368 9301
Email: enquire@iqpc.co.uk