WELCOME TO THE CCW EUROPE SUMMIT 2025

6 - 8 October 2025 | Hôtel Mövenpick & The Passenger Terminal, Amsterdam, Netherlands

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Jarrod Davis

Product Marketing Manager Cognigy

Recognise and adapt to the strategic implications of Agentic AI on CX
Positioning your contact centre to ride, not resist, the AI transformation wave
Navigate the elimination of Tier 1 support and transition to a unified multimodal channel
Effectively support both human customers and their own AI Agents

Check out the incredible speaker line-up to see who will be joining Jarrod.

Address: IQPC Ltd, 129 Wilton Road,
London SW1V 1JZ
Telephone: +44 (0) 1135 210 042
Fax: 44 (0) 207 368 9301
Email: enquire@iqpc.co.uk