James Bedford

James Bedford

VP of Customer Success Foundever
James Bedford

Workshops & Hackathon - Monday, 6th October 2025 [CET]

11:05 WORKSHOP E: FUTURE-PROOF YOUR MULTILINGUAL CX STRATEGY

Feeling the pressure to deliver standout customer experiences while managing rising costs, complexity, and shifting expectations? For CX leaders in global companies, the stakes have never been higher - and a strong strategy has never been more essential. 

  • How can we use AI and emerging tech to delight customers - and impress leadership? 
  • What does a world-class multilingual CX strategy look like in action? 
  • How to craft a bold vision that inspires teams today and positions our brands for long-term success 

Check out the incredible speaker line-up to see who will be joining James.

Download The Latest Agenda

In Partnership With:

CCW Europe Digital

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