Dr. Dominik Eberlein

Dr. Dominik Eberlein

VP Data Science SIXT SE
Dr. Dominik Eberlein

Dominik is an accomplished data science and AI leader with over 20 years of experience across mobility, retail, logistics, and consulting sectors. He currently serves as Vice President of Data Science at SIXT, where he leads data-driven innovation and strategy. Prior to that, he held senior roles at BurdaCommerce (Cyberport, CyberSolutions), including Head of Data Science and Head of Inventory and Pricing Management, and built up an innovative tech center in Romania. Dominik is co-founder of the logistics optimization company Logivations. He holds a doctorate in Mathematics from the Technical University of Munich, and brings deep expertise in optimization, pricing, and machine learning techniques.

Summit Day One - Tuesday, 7th October 2025 [CET]

9:00 PANEL DISCUSSION: WINNING WITH AI: HOW TO DRIVE DIGITAL TRANSFORMATION WITH PURPOSE

  • Explore the importance of aligning AI initiatives with your organisation's core values and customer-centric approach to ensure ethical and effective implementation 
  • Understand how to foster a culture of innovation that encourages collaboration between technology teams and business units, facilitating seamless digital transformation 
  • Learn from real-world examples of how business leaders have navigated the challenges of AI adoption, balancing technological advancements with the human touch that defines their customer relationships 


15:55 PRESENTATION: AGENTS OF THE NEW FRONTIER: TRANSFORMING CUSTOMER SERVICE EXPERIENCES WITH AGENTIC AI

  • Discover how SIXT is revolutionising its Customer Service Operation with Agentic AI Agents
  • Explore real-life examples showcasing customer service interactions powered by NiCE Cognigy
  • Gain valuable insights from the operational and data science perspectives 

Check out the incredible speaker line-up to see who will be joining Dr. Dominik.

Download The Latest Agenda

In Partnership With:

CCW Europe Digital

QUESTIONS?

Address: IQPC Ltd, 129 Wilton Road,
London SW1V 1JZ
Telephone: +44 (0) 1135 210 042
Fax: 44 (0) 207 368 9301
Email: enquire@iqpc.co.uk

Iqpc Icon

©2025 IQPC. All rights reserved.