Jesse Lewis

Consumer Design Director Lloyds Banking Group

Hello there, I am Jesse Lewis and I am the Consumer Design Director for Lloyds Banking Group, the largest UK bank which serves half of the adult population and is now focused more than ever on its promise of helping Britain recover. In my role, I have the privilege of leading a highly skilled, multidisciplinary Design team which sits across both the Retail and Insurance & Wealth spaces.

Based across all areas of the United Kingdom, we are on a mission to ensure the Group’s promise turns into reality by finding ways of humanising banking and representing some of the 18m customers who use our products and services, in tight collaboration with Product Owners and Engineers here at Lloyds Banking Group.

I’ve been working as a designer for over 30 years, in a variety of leadership roles, at AOL, Disney, Thomson Reuters, HSBC and now Lloyds Banking Group, my focus has evolved to appreciate that good design only happens with the recruitment and development of collaborative and effective teams in parallel with strategies that are driven by increasing engagement with our customers and as part of the Lloyds Banking Group continue to deliver on our promise of – ‘Helping Britain Recover’.