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Meet the Speakers

Expert Guest Speakers

Paul Lamont
Paul Lamont
Product Director, Consumer Information Services
Experian
Bethan Lynch
Bethan Lynch
Head of Customer Experience
B&Q
Joanne Pearson
Joanne Pearson
Head of Customer Outcomes & Vulnerability Lead
NewDay
Jo Ellis
Jo Ellis
Senior Manager, Financial Wellbeing and Customer Vulnerability
Tesco Bank
Graeme Matheson
Graeme Matheson
Planning & Performance Lead
John Lewis & Partners
Louie Davis
Louie Davis
Senior Strategy Manager
easyJet holidays
Zack Wenthe
Zack Wenthe
Director of Customer Marketing and Thought Leadership
Treasure Data
Lani Kakiet
Lani Kakiet
Principal Solution Consultant
Treasure Data
Rik McCrossan
Rik McCrossan
Head of Customer Experience & Employee Experience Business Line – Europe
Orange Business
Patrick Bosworth
Patrick Bosworth
Senior Solutions Consultant
Genesys

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