HOW TO COMPOSE YOUR CONTACT CENTRE TELEPHONY AND TOOLS with Travis Hinton and Mehmet Hussein from Bandwidth

HOW TO COMPOSE YOUR CONTACT CENTRE TELEPHONY AND TOOLS with Travis Hinton and Mehmet Hussein from Bandwidth

Composing your perfect contact centre communications is complex. If you’re responsible for your tech stack, you’re probably staring at a pile of challenges—like connecting conversational AI to SIP, voice bioauthentication to CCaaS - all in the cloud, and often needing to scale globally. But you can’t get there without a strong foundation.

In this session, find out how the Global 2000 are achieving composability, resilience, and simplicity with a plug-and-play approach made possible for the cloud, on-prem, and everywhere in between. Plus, we’ll look at companies like Uber and Aircall, to see how they’ve scaled their contact centres globally to achieve superior CX.

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