We are bringing CX and Customer Contact business leaders together as a community NOW through CCW Virtual Interactive Discussion Groups so you are able to learn from one another, debate with one another, and find the best ways forward for your organisation in this environment of unprecedented disruption and change.

The Virtual Interactive Discussion Groups are exclusively for Customer Experience and Contact leaders from across Europe to discuss short and long term customer contact strategies, tactics and technology to adapt, overcome and improvise in the wake of business upheaval. Free to attend for business leaders who fit the participant criteria, this interactive, online platform allows you to have face to face discussions with your peers.

On June 21st, CCW Europe will be hosting a closed-door boardroom for a limited number of senior customer care leaders operating in Europe.

This audience is strictly senior, strictly decision makers and all sessions are strictly on point when discussing the various challenges, opportunities, projects and approaches. These sessions are limited to a senior audience of 25 attendees.

We will be welcoming a group of hand-selected attendees to join us in a relaxed and interactive environment. You’ll have the opportunity to speak openly, ask the questions that you want the answers to, share your ideas and strategies, and attend consultative 1:1 meetings. The event is tailored specifically to the geographical, cultural, technological and regulatory landscape of Europe, so you can expect world-class content led by your peers from the continents leading enterprises.