CCW Europe Executive Day

04 November, 2021 | Online

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How to Set CX Strategy for a Multinational, B2B-B2C Business: CCW Europe Spotlight

After undergoing a digital and CX transformation over the last two years. PostNL has transformed from a traditional mail company into a domestic and traditional logistics services company supporting e-commerce.

Discover how by listening to this podcast with Mark Eldridge, Chief Customer Officer of PostNL Cross Border Solutions, & Verena Junginger, Customer Contact Manager for Spring Global Delivery Services

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