<![CDATA[ Whitepapers RSS Feed]]> https://europe.customercontactweekdigital.com/rss/whitepapers en Fri, 29 Mar 2024 07:16:06 +0000 <![CDATA[Key Practices to Ensure Employee Experience Remains at the Core]]> https://europe.customercontactweekdigital.com/performance-metrics/whitepapers/three-practices-to-keep-employee-experience-at-the-centre?utm_medium=RSS https://europe.customercontactweekdigital.com/performance-metrics/whitepapers/three-practices-to-keep-employee-experience-at-the-centre?utm_medium=RSS Tue, 29 Aug 2023 15:21:51 +0000 <![CDATA[What Makes a Good Chatbot?]]> https://europe.customercontactweekdigital.com/tools-technologies/whitepapers/what-makes-good-chatbot?utm_medium=RSS https://europe.customercontactweekdigital.com/tools-technologies/whitepapers/what-makes-good-chatbot?utm_medium=RSS Tue, 29 Aug 2023 15:26:16 +0000 <![CDATA[The Conversational AI Opportunity]]> https://europe.customercontactweekdigital.com/performance-metrics/whitepapers/the-conversational-ai-opportunity?utm_medium=RSS https://europe.customercontactweekdigital.com/performance-metrics/whitepapers/the-conversational-ai-opportunity?utm_medium=RSS Tue, 29 Aug 2023 15:49:49 +0000 <![CDATA[Using Automation to Ease Experiences]]> https://europe.customercontactweekdigital.com/tools-technologies/whitepapers/using-automation-ease-experiences?utm_medium=RSS https://europe.customercontactweekdigital.com/tools-technologies/whitepapers/using-automation-ease-experiences?utm_medium=RSS Tue, 29 Aug 2023 15:26:16 +0000 <![CDATA[EX by Design: Elevating, Empowering, and Supporting Customer Agents]]> https://europe.customercontactweekdigital.com/performance-metrics/whitepapers/ex-design-elevating-empowering-supporting-customer-agents?utm_medium=RSS https://europe.customercontactweekdigital.com/performance-metrics/whitepapers/ex-design-elevating-empowering-supporting-customer-agents?utm_medium=RSS Tue, 29 Aug 2023 15:49:49 +0000 <![CDATA[The Happiness Effect at Work]]> https://europe.customercontactweekdigital.com/performance-metrics/whitepapers/happiness-effect-work?utm_medium=RSS https://europe.customercontactweekdigital.com/performance-metrics/whitepapers/happiness-effect-work?utm_medium=RSS Tue, 29 Aug 2023 15:31:52 +0000 <![CDATA[Intelligent Automation: Cause and Effect on Customer Journeys]]> https://europe.customercontactweekdigital.com/tools-technologies/whitepapers/intelligent-automation-cause-effect-customer-journeys?utm_medium=RSS https://europe.customercontactweekdigital.com/tools-technologies/whitepapers/intelligent-automation-cause-effect-customer-journeys?utm_medium=RSS Tue, 29 Aug 2023 15:26:16 +0000 <![CDATA[Delivering CX with a Unified Approach]]> https://europe.customercontactweekdigital.com/customer-insights-analytics/whitepapers/delivering-cx-unified-approach?utm_medium=RSS https://europe.customercontactweekdigital.com/customer-insights-analytics/whitepapers/delivering-cx-unified-approach?utm_medium=RSS Tue, 29 Aug 2023 15:49:49 +0000 <![CDATA[Accelerating Digital Transformation with Consumer Data]]> https://europe.customercontactweekdigital.com/performance-metrics/whitepapers/accelerating-digital-transformation-consumer-data?utm_medium=RSS https://europe.customercontactweekdigital.com/performance-metrics/whitepapers/accelerating-digital-transformation-consumer-data?utm_medium=RSS Tue, 29 Aug 2023 15:49:49 +0000 <![CDATA[The Native Language Effect Among Consumers]]> https://europe.customercontactweekdigital.com/customer-experience/whitepapers/native-language-effect-among-consumers?utm_medium=RSS https://europe.customercontactweekdigital.com/customer-experience/whitepapers/native-language-effect-among-consumers?utm_medium=RSS Tue, 29 Aug 2023 15:49:49 +0000 <![CDATA[Customer Experience in the Age of Automation]]> https://europe.customercontactweekdigital.com/tools-technologies/whitepapers/customer-experience-age-automation?utm_medium=RSS https://europe.customercontactweekdigital.com/tools-technologies/whitepapers/customer-experience-age-automation?utm_medium=RSS Tue, 29 Aug 2023 15:26:16 +0000 <![CDATA[Four Ways to Empower Customers and Agents During Busy Periods]]> https://europe.customercontactweekdigital.com/customer-experience/whitepapers/four-ways-empower-customers-agents-during-shopping-spikes?utm_medium=RSS https://europe.customercontactweekdigital.com/customer-experience/whitepapers/four-ways-empower-customers-agents-during-shopping-spikes?utm_medium=RSS Tue, 29 Aug 2023 15:49:49 +0000