Ulrich Trapp

Engagement Partner – Strategy & Go-to-Market Europe Persistent Systems

Over 12 years of experience in digital strategy, marketing and product management

Day Two - 26th May [CEST]

Wednesday, May 26th, 2021

2:35 PM Presentation: Winning 'Moments That Matter' in the Customer Lifecycle Through Personalised, Real-Time Engagement

Consumers are becoming more demanding in their expectations of companies, while at the same time consumer journeys are becoming more complex due to the multitude of touchpoints.

Brands face the challenge of identifying critical points in the customer lifecycle and properly addressing the needs of individuals.

Learn how modern technology can help you deliver the right message at critical moments in the customer lifecycle to create long-term, sustainable customer relationships.

Check out the incredible speaker line-up to see who will be joining Ulrich.

Download The Latest Agenda