CCW Europe Executive Access


Welcome to CCW Europe Executive Access - delivering senior-level executive insights into the critical challenges facing business leaders for 2021 beyond. Open to only senior executives this event will be focussing on key themes for decision-makers to ensure your business is steered in a prosperous and market-leading position for 2021 and beyond.

Registration for this forum is free, all attendees will be profiled to ensure seniority and high-value conversations. Register your interest in attending below to join us as a free attendee.

Register your interest to join CCW Europe Executive Access

If the above button does not work, please email enquire@iqpc.co.uk quoting 'CCW Europe Exec Access' to request your invitation.


What will the Executive Access cover?

Take a deep dive into Digital CX Implementation and Leadership, Training, and Talent Management with insights from industry giants.

Condensed into 3 hour days these executive discussions will provide only the most essential and practical takeaways for your business.

Limited to 25 professionals to ensure a high level of engagement and freedom for open conversation.




Interactive Peer-Led Discussions

This forum offers unique takeaways from our flagship event, by joining together senior executives to explore the challenges tailored to your position.

These open and candid discussions will be peer-led, interactive and thought-provoking.

Engage with other industry leaders to tailor these key insights to your business and leave with a concise toolkit of insights to propel your strategy for 2021 and beyond.



DAY ONE: EXPLORING DIGITAL CX IMPLEMENTATION (LIMITED TO 25 EXECUTIVES)

DAY TWO: LEADERSHIP, TRAINING & TALENT MANAGEMENT (LIMITED TO 25 EXECUTIVES)

10:30-10:35 WELCOME & OPENING REMARKS

10:30-10:35 WELCOME & OPENING REMARKS

10:35 - 11:05 KEYNOTE PRESENTATION: CONNECT THE DOTS & IMPROVE END-TO-END TRANSFORMATION WITH DATA ANALYTICS

Katalin Fritz, Chief Customer Officer, Marley Spoon

10:35 - 11:05 KEYNOTE PRESENTATION: EXTRAORDINARY CUSTOMER ATTITUDES IN AN EXTRAORDINARY YEAR

Nicola Millard, Principal Innovation Partner, Enterprise CTIO, BT

11:05 - 12:05 INTERACTIVE DISCUSSION GROUP11:05 - 12:05 INTERACTIVE DISCUSSION GROUP
12:05 - 12:15 CONTENT BREAK12:05 - 12:15 CONTENT BREAK

12:15 - 13:00 PANEL DISCUSSION: INJECTING HUMAN-TOUCH INTO YOUR DIGITAL CUSTOMER TRANSFORMATION

12:15 - 13:00 PANEL DISCUSSION: CREATE BREAKTHROUGH VALUE & ACCELERATE INNOVATION IN CUSTOMER CARE

END OF EXECUTIVE DAY ONEEND OF EXECUTIVE DAY TWO


Join us for these unique discussions

Join CCW Europe Executive Access 2021 online to engage with key industry executives, covering the most critical topics for your business, these discussions will not be found elsewhere.  

REGISTER YOUR INTEREST

Download your own take-home version of our upcoming agenda ahead of the forum in May for full details.

DOWNLOAD AGENDA


How It Works

Hosted on Zoom to ensure an open and free following conversation - your login details will be delivered to your inbox prior to the start of the event.

This discussion will be closed-door and by-invitation-only to ensure high-value and focused discussions.

If you have any further questions please get in touch with us here (email enquire@iqpc.co.uk)